Residential Support
We offer remote support across all Operating Systems. Please schedule an appointment for a remote diagnostic below. The diagnostic is free of charge. After the diagnostic you will have the option to proceed with the repairs or not.
Remote Support Rates(Residential)
The following table provides a general idea of our costs for remote assistance for residential customers. Please understand that these prices are estimates and can be negotiated accordingly to each project.
| Service Types | Time Allotment | Costs |
|---|---|---|
| Quick Fix Support | less than 30 minutes | $30 |
| Standard Support | less than 2 hours | $100 |
| Membership Plan(quarterly) | Up to 20 hours per month per device | $20/mnth | $20 additional hrs | $20 additional devices |
On-site Support Rates (Residential)
The following table provides a general idea of our costs for on-site support for residential customers. Please understand that these prices are estimates and can be negotiated accordingly to each project.
| Service Types | Time Allotment | Costs |
|---|---|---|
| Quick Fix Support | less than 30 minutes | $90 |
| Standard Support | less than 2 hours | $200 |
| Membership Plan(quarterly) | Up to 20 hours per month per device | $60/mnth | $30 additional hrs | $20 additional devices |